Al Rajhi reviews | Mabroor

Hajj

4.6 · 31 reviews

US pilgrim survey

Survey deck last updated June 21, 2026

Pilgrim review 1Al Rajhi Luxury 2, Majar Alkabsh via Adam Travel

Overall experience: Strongly recommend
Communication: Great and fast communication
Mina & Azizyah: Major alkabsh non shifting. It was good alhamdullelah
Dedicated scholar: Yes
Muzdalifah: Ok. But saudi government need to install European style bathrooms and have garbage cans available everywhere especially Inside bathrooms
Transportation: Great teain and bus
Guidance & reflection: Our scholar did minimal work and we did more self reflection and duaa. I was ok with this
Would you recommend?: Yes. Overall it was a trip of a lifetime from a spiritual point. I don't care about anything else. But for older people, I would encourage them to take the best accommodations
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 2Al rajhi via Adam travel

Overall experience: Strongly recomended
Communication: Excelent
Mina & Azizyah: I had Majar Alhamdulilah
Dedicated scholar: Yes I Did
Muzdalifah: Alhamdulilah
Transportation: Alhamdulilah
Guidance & reflection: Alhamdulilah. All seminars plus hajjsense app made my hajj smooth.
Would you recommend?: Yes. I feel guided from how to sign up Nusuk. Zoom meeting on sale day until the day, all rituals and the day back from Jeddah.
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 3Al Rajhi via Adam Travel

Overall experience: Strongly recommend
Communication: Communication by Adam Travel was excellent and clear. I l owed them a lot.
Mina & Azizyah: I was in Majar Al Kabsh and it was really great (non-shifting).
Dedicated scholar: Yes we did and he was good.
Muzdalifah: I thought it was great and fine.
Transportation: It was great and easy.
Guidance & reflection: The scholars really made the trip as they have us so much to reflect and think about beyond the movements. They also prepared us practically
Would you recommend?: Yes because they were great and awesome at organizing. I was Al Rajhi luxury 4 in Majar Al Kabsh. The guides and the team was very kind and supportive. Muhammad Khalil was always ready and willing to help. Overall, they were a great team
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 4Al Rajhi via Adam Travel

Overall experience: Strongly Recommend
Communication: Very good
Mina & Azizyah: Good. Non Shifting Majar Al Kabsh.
Dedicated scholar: Yes
Muzdalifah: Ok
Transportation: To and from airport was train and Mina to hotel was bus.
Guidance & reflection: Imam Muamar was very helpful in understanding the hajj rituals and flow of journey both spiritually and practically. I would recommend him for future hujjas.
Would you recommend?: I would recommend Adam Travels to everyone planning for hajj next year. They were very prompt in responding to the questions and concerns.
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 5Al Rajhi Luxury 2 via Adam Travels

Overall experience: Strongly recommend
Communication: No issue and good communication is
Mina & Azizyah: It’s beautiful accommodation, logistics no issue majar al kabsh.
Dedicated scholar: Yes
Muzdalifah: Beautiful
Transportation: Good
Guidance & reflection: Every thing is beautiful.
Would you recommend?: Yes
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 6Al rajhi luxury 2 via Adam travels

Overall experience: Strongly recommend
Communication: Excellent
Mina & Azizyah: Muaisim, our group Luxury 2 had arrived late due to issues with bracelets being lost, it was a difficult start, our guides tried to ease the burden and it helped a little bit.
Dedicated scholar: Yes, I xcept in Arafa, a small group of is had to go to overflow tent and that was difficult as we felt a little lost until a representative from Adam Travel arrived to help us (Nareman Zaki)
Muzdalifah: Excellent, we arrived early and enjoyed a warm welcome from Saudi representatives
Transportation: Excellent
Guidance & reflection: We put our trust in the religious scholars to give us the right guidance, it also helped that our guide Sheikh Hassan Masoud had good logistics knowledge and with help from Adam Travel moved us at the right time from one place to another. Trusting that he is also a sheikh I followed him confidently.
Would you recommend?: I would definitely recommend Al Rajhi and Adam Travel
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 7Al Rajhi via Adam Travel

Overall experience: Strongly Recommend
Communication: Very much involved
Mina & Azizyah: Non shifting, Muslim and it was accommodating
Dedicated scholar: Yes
Muzdalifah: Excellent
Transportation: Excellent
Guidance & reflection: From beginning to end, the entire Hajj experience was flawless. The scholars were inspiring, the organizers were outstanding, and everyone involved played a part in making this journey truly memorable. It was a deeply rewarding and spiritually uplifting experience, and I would gladly make the same choices again without a second thought.
Would you recommend?: I have already started referring people!
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 8Al Rajhi via Adam Travel

Overall experience: Strongly recommend
Communication: Communication was excellent throughout the trip. The agency representative was helpful, responsive, and available to address any questions or issues. Overall, I had a very positive experience.
Mina & Azizyah: The accommodations in Mina and Aziziyah were excellent. There were no issues with logistics or transportation to and from the majar al kabsh camps. Everything was well organized and smooth throughout the trip. It was one of the best travel experiences I have had.
Dedicated scholar: Yes, we had a dedicated scholar who guided us during all the days of Hajj and was very helpful throughout the rituals.
Muzdalifah: Muzdalifah accommodations were well organized and smooth, and everything went without any issues.
Transportation: Transportation was excellent overall. Airport transfers and movement between the manasik were smooth and well organized, including train and bus services. Transfers from Mina to the hotels were also efficient with no issues.
Guidance & reflection: The presence of religious scholars and logistics guides had a very positive impact on my Hajj experience. Spiritually, the scholars helped me better understand the meaning and purpose of each ritual, which made the journey more meaningful and reflective. Practically, the guides ensured everything was well organized and easy to follow, from movement between sites to timing and instructions. Overall, their support gave me confidence, reduced stress, and allowed me to focus more on worship and the spiritual aspects of Hajj.
Would you recommend?: Yes, I would definitely recommend this agency to friends and family. The trip was very well organized, everything ran smoothly, and the staff and guides were helpful throughout. It was a stress-free and spiritually fulfilling experience.

Pilgrim review 9Al rajhi via Adam travel

Overall experience: Strongly recommend
Communication: Communication was amazing and agency representative involvement was so helpful. When ever I had a quick question, they asked my question in a minute.
Mina & Azizyah: I was in Mina with non shifting, Mina was too hot on walking days like Jamarad days, and some times we needed to walk to the bus because somehow it can’t come closer. Other than that Mina was fine the temperature inside the tent and surrounding areas were managed.
Dedicated scholar: Yes, we had a dedicated scholar that was trying his best on those hot, sleepless, long walk days.The last Jamarad day was overcrowded and hard to manage a group that had a different walking speed, he still managed.May Allah SWT reward the best.
Muzdalifah: At Muzdalifah! We were walking almost day and night.
Transportation: Transportation to and from airport was very professional and well organized. From Mina to hotels, I don’t know why but bus dropped us near the hotel and told us to walk with heavy backpacks. Alhamdulilah brothers helped me to carry my bags.
Guidance & reflection: The experience that I never forget was when we were in Madina, one night Sh. Hassan took us to the Uhud mountain and he told us the full story about how we win the war and then lost it.
Would you recommend?: I absolutely recommend my service provider to my friends and family, why? I can say that my service provider was very honest, educated academically and Islamicly, patient and professional.
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 10Al Rajhi Luxury 4 via Adam Travel is

Overall experience: I strongly recommend Adam Travel along with Al Rajhi as they went far and beyond their capacity to ensure that we all have the best Hajj experience ever.
Communication: The communication was superb throughout every step of the Hajj trip. We have a constant and daily updates via WhatsApp as well as personal reminders and many announcements. This was my 6th Hajj trip Alhamdulillah and t undoubtedly the agency representative was the BEST I have encountered in all of Hajj trips. He was very attentive, kind, caring, and supportive all the way. He was prompt to answer all our questions and address all of our concerns
Mina & Azizyah: I was at the Shifting Majar Al Kabsh Hajj group. The Mina camp was very clean, well equipped, and very organized. They received us with a generous gist and big smiles.
Dedicated scholar: Yes Sheikh Moammar Dahnoon was our dedicated scholar throughout our trip
Muzdalifah: The Muzdalifah accommodations was enough to spend the few hours there. They provided us with a sleeping bag and plenty of food and for the first time ever the bathroom accommodations were close by and clean
Transportation: All the transportation were really first class. The train from Madinah to Makkah was very clean and fast and the buses were air conditioned and very comfortable
Guidance & reflection: From the first encounter till the last moment of departure both the religious scholar and the logistics guides made a tremendous impact as they made the flow of our journey very smooth and allow us to connect on a high spiritual level and deep understanding of all the rituals of the Hajj
Would you recommend?: ABSOLUTELY $ UNDOUBTEDLY I will recommend our service agency and provider to any of my family members and friends as they provide the BEST experience I have ever encountered during all my 6 Hajj trips

Pilgrim review 11Al Rajhi via Adam Travel

Overall experience: Strongly recommend
Communication: Clear lines of communication were established. Agency representatives were there to answer my questions and to address any problems promptly without delay.
Mina & Azizyah: Mina, Muasim camp, non-shifting. The bathrooms ran out of water on the morning of Arafat, other than that all other logistics were met beyond expectation.
Dedicated scholar: Yes, Sheikh Hassan Laccheb/ Sheikh Nadeem. Very knowledgeable and extremely dedicated in teaching and guiding all pilgrims, ensuring no one was ever left behind.
Muzdalifah: The accommodation was great, Alhamdulil Allah, we were able to rest for a couple of hours and had to leave on time on foot to get to Minan in a timely fashion to be able to walk to the Jamarat in a timely manner.
Transportation: Transportion was well coordinated beyond my expectation. I particularly enjoyed train ride from Madina To Makkah
Guidance & reflection: Shelhk Hassan Lacccheb, Sheikh Nadeem, and Sister Rukhsana were all extraordinary. They were all extremely knowledgeable in their areas. They organized seminars to prepare us for every manasik that was to come and they were also there to guide us through it all.. they went far and beyond to help us accomplish our spiritual goals.
Would you recommend?: I will recommend Alrajhi and Adam Travels to anyone I know who has the interest in performing Hajj. They have committed so much resources in to the planning and logistics to make my Hajj a very safe and enjoyable spiritual journey.
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 12Al Rajhi via Adam Travel

Overall experience: I strongly recommend Al Rajhi as the service provider. We were beyond well taken care of. They were everywhere, send off at our gateway airport at JFK, smooth and warm welcome at the airport in Madina, every hotel we went to, at the Mina camps, at Muzdalifa to received us, at Arafat. They were ask us a question, and we are there to help you! It was service with a smile. The entire team of Al Rajhi and Adan travel were very proficient, knew what they were doing, could solve an issue on hand and all of that with Ihsaan. All the leads we saw on zooms meetings were just not on the screen, we saw them through the journey at different points. Brs. Rami, Amro, Muhammad Khalil worked so hard and diligently to deliver everything to us Hujjaj. It felt like they were completely over worked, if you walked into the hotel corridor at 1am, 5 am, or in the afternoon, you saw them working hard! SubhanAllah Allah gave them so much energy! It was just brilliant how they took care of us with absolute Ihsaan!
Communication: All the leads we saw on zooms meetings were just not on the screen, we saw them through the journey at different points. Brs. Rami, Amro, Muhammad Khalil worked so hard and diligently to deliver everything to us Hujjaj. It felt like they were completely over worked, if you walked into the hotel corridor at 1am, 5 am, or in the afternoon, you saw them working hard! SubhanAllah Allah gave them so much energy! It was just brilliant how they took care of us with absolute Ihsaan! Communication was very smooth and efficient. From many WhatsApp groups to then streamlined to a couple. We felt very informed at every point in time. This was our only way to communicate and so as pilgrims we had to be on top of it all. Our favorite Sis Rukhsana was amazing, she didn’t make it to Hajj but it felt like she was with us through the journey! She was in California but she was super thorough and keeping us ahead of the game, letting us know expectations and answering all types of question for our rooming and other travel related questions and issues. We were a group of 7 and we were completely surprised by upgrades at the hotels in the blessed cities of Madina and Makkah. Nothing by we had expected or asked for, a pure surprise from Allah. Every step of the way, the service was impeccable. Alhumdullilah.
Mina & Azizyah

Pilgrim review 13Al Rajhi via Adam Travel

Overall experience: strongly recommend
Communication: Representatives were present to address issues.
Mina & Azizyah: I had non shifting Majar al Kabsh and I found my Mina accommodation being great.
Dedicated scholar: Yes
Muzdalifah: Great
Transportation: Bus to and from the airport. Train between the manasik and bus from Mina to hotels.
Guidance & reflection: The religious scholar was great. He made the rituals quite meaningful and spiritually uplifting.
Would you recommend?: Yes I would recommend
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 14Al Rajhi via Adam Travel

Overall experience: Strongly recommend
Communication: Communication was excellent. And the agency representative was always available
Mina & Azizyah: Myasim, non shifting package. Camp was clean, food was excellent and staff were very kind
Dedicated scholar: Yes. Sheikh Hassan and Ustadh Nadeem
Muzdalifah: Way better than I expected
Transportation: Very convenient
Guidance & reflection: All the talks the Sheikh did really brought home the importance of Hajj, why we do what we do. The logistics were very smooth. I always felt taken care of.
Would you recommend?: Yes, absolutely would recommend them.
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 15AlRajhi via Adam Travel

Overall experience: 5 Stars. Strongly recommended !!!!
Communication: Excellent
Mina & Azizyah: Excellent
Dedicated scholar: Not really, the Imam was in a different camp but we were able managed and listen to his bayan via digital devices.
Muzdalifah: It was okay, could have been better. The carpet was very thin and hard to sleep. Alhumdulilah for everything ya rabbi.
Transportation: Good
Guidance & reflection: Alhumdulilah everything was excellent. May Allah rewards all team members for their support and services. Ameen
Would you recommend?: Yes, absolutely 💯
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 16Al Rajhi via Adam Travel

Overall experience: Recommend
Communication: Agency representative was very strong. Always noted support staff with vests in hotel in expected areas and ready to help even if they did not seem "on duty at a desk". They were supportive and helpful. Communication was complicated in early phases because of the number of whatsapp groups. Bus groups were seemingly irrelevant. I was accidentally not in the most active whatsapp group and missed Rawda appointment, unfortunately. Some whatsapp group links in emails didn't work, which created confusion. Overall just many groups. Putting same announcement in multiple groups makes people feel they are in the right one, but then the moment it's only put in one group then someone may miss it. Overall, very hard to keep track of so many people so I understand it, but it is a point of feedback regardless. For some reason, it was never communicated to me that the password for Nusuk was Aa112233@, so I only barely made my Rawda appointment individually. I don't know where I was supposed to have seen that. Maybe it's from missing the whatsapp group.
Mina & Azizyah: Muasim camp in Mina. Accommodations were great if not a bit excessive. I understand it's a luxury package so maybe it's what I signed up for but I felt that so much ice cream and sweets was not appropriate for such a spiritual experience. Beds were comfortable and AC was appreciated. Dedicated prayer spaces would've been appreciated but understand the space constraints. Location felt far from Jamarat relative to other Mina camps. Overall happy with the experience.
Dedicated scholar: Shaykh Hassan Lachheb
Muzdalifah: Perfectly acceptable. Snack bag was available on arrival and rugs were laid out. Bathroom queue was not unbearable. It is meant to be simple and it was and I appreciated that. Sleeping bag was not useful for me because in some opinions it invalidates ihram.
Transportation: To and from Airport was good as I was on first bus but I understand 2nd bus was delayed by over an hour. Train was good however it was very disorganized to give people their ticket. Maybe should have been given ahead of time rather than 20 minutes before boarding. We could not locate the people whose ticket we had in hand. Luckily it all worked out but it was stressful.

Pilgrim review 17Al Rajhi via Adam Travel

Overall experience: Strongly recommend, really amazing Subhanullah
Communication: Great, and yes!
Mina & Azizyah: Majar, it was nice.
Dedicated scholar: Yes, would have been nicer to meet the imam beforehand, however I understand sometimes things come up.
Muzdalifah: Good
Transportation: Good
Guidance & reflection: Really well, sheikh Hassan is amazing. Also Ustadh Khalaf was amazing aswell in mins and muzdalifa
Would you recommend?: Yes, literally everything went well. One note though, a book bag would have been nice. I remember being told we would get them, but did not receive one from AlRajhi
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 18AlRajhi, Luxury 4, Turkish Airlines via Adam Travel

Overall experience: Strongly recommend
Communication: Excellent timely communication at all times and throughout the whole process!
Mina & Azizyah: Majar Al Kabsh-non shifting- it was well-planned and organized Alhumdulillah the whole experience was amazing, there’s nothing that fall short! Feel so blessed and honored to experience those moments in the camps! Alhumdulillah hi Rabbil Aalameen
Dedicated scholar: Yes
Muzdalifah: It was great since Nisk provided sleeping bags and everything that one could think of they would need in the camps!
Transportation: Alhumdulillah hi Rabbil Aalameen , transportation was very smooth and courteous!
Guidance & reflection: MashaAllah Imam Muamar guided us in every step of Hajj and throughout the entire process! He answered questions and was always there for any help and support!
Would you recommend?: Absolutely! We would definitely recommend Adam Travels and Al Rajhi to our friends and family! It’s been such a pleasure and heartfelt journey that we experienced Alhumdulillah! Very well-planned and organized and the best part was the courtesy and want to mention Rami’s calm and collected response to any situation that was brought up! He is one of a kind individual who helped us through our journey! May Allah SWT reward him in manifolds Aameen
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 19Al Rajhi Luxury 2 via Adam Travel

Overall experience: Strongly Recommend
Communication: The agency was fantastic and communicated things very well over and over. There were no surprises and everything went very smooth for us!
Mina & Azizyah: Majar al kabsh camp was great and very easy to walk to from jamarat and the buses although at times did not come right outside our camp location and we walked an extra 10 minutes through a tunnel, it was nothing and was very easy! Majar al kabsh was comfortable and clean. We had no issues and it surprisingly made everything even easier than anticipated ! The only thing that may have faced some inconvenience was waiting in long lines to use the bathrooms. We did not stay long days in the camp as we mostly would move back to our Mecca hotel during the day and then spend the majority of the nights in Majar.
Dedicated scholar: Yes, Imam Muamar Dahnoun. Would recommend him over and over again! He was very accommodating to everyone in our group and took very good care of us! Our experience with him was very memorable and one that we will remember for a life time!
Muzdalifah: Very well! We expected to sleep on the floor. We were given a sleeping bag and a boxed meal that had plenty of snacks and food! There were ice boxes full of cold water and drinks. We did not stay too long but it was memorable and not bad. I did not use the bathrooms so not sure how that was like.
Transportation: Buses were all comfortable and blasted AC, did not feel hot at all. I was initially afraid that sitting in traffic in the heat, we would be stuck feeling hot. Based on previous stories I had heard from my parents when they went to hajj. But I actually got cold at some points. We did not have to wait hours in the buses due to traffic. Everything went pretty smoothly.
Guidance & reflection

Pilgrim review 20Al Rajhi Luxury 2 via Adam Travel

Overall experience: Strongly recommend
Communication: Communication was good overall alhamdulilah but it did sometimes feel delayed at times or overwhelming. There were often mixed messages or too many group chats to keep track of. Sometimes itinerary for an event wouldn’t be sent until 2-3 hours before the event which made it hard to plan ahead or fit in sleep. Would recommend the daily itineraries (for example, talks/lectures within a group) are sent at least a day in advance if possible
Mina & Azizyah: I was in Majar Al kabsh Al Rajhi luxury 2 group, no issues overall alhamdulilah, great experience
Dedicated scholar: Yes, Sheikh Masmari
Muzdalifah: Alhamdulilah, everything was good. Some notes: Sleeping bags felt hot on the ground, not sure if it’s the material but alhamdulilah we were happy to accept the challenge. Something I hope can change in the future are the bathrooms which I know are not under control of Al Rajhi. I understand there are a lot of people to accomodate but some of the stalls were filthy (stacks of used pads, used toilet paper, and other filthy items piling up on the floors of the bathroom) which made us feel dirty during hajj. Also no soap at all in the bathrooms but thankfully some of us brought our own. Can hajj ministry invest in more cleaning crew/ supplies since so many hujjaj are using these bathrooms? Also perhaps reminders for everyone to use bathrooms before leaving arafah might be helpful.
Transportation: Good overall. Train to muzdalifah took a while to get on but that was to be expected so I appreciated Al Rajhi making that known from before. And one time the bus driver took us to the wrong camp and then we got temporarily separated from group but alhamdulilah no big issues
Guidance & reflection: Alhamdulilah a lot of the prep beforehand was helpful to understand hajj rituals. Religious scholars gave us reminders before the act of worship on what to do and what to say (however, sometimes what they instructed was a little different than the information provided in the guidebook so it might be helpful if Al Rajhi doesn’t already do this to ask each group leader/sheikh if they have differences than what was was provided in the written guidebook — for example small differences in duas made during Sa’i, when to make dua during jamarat, the sunnah of each day during hajj etc)

Pilgrim review 21Al Rajhi via Adam

Overall experience: Strongly recommend
Communication: Communication was excellent
Mina & Azizyah: Shifting, Mina camp was good, bathrooms were clean, even if we had to wait in line, it was not too long.
Dedicated scholar: Shifting( we did not have a dedicated scholar) this was the only negative.
Muzdalifah: Muzdalifah was great. We had rugs on the floor
Transportation: Transportation was good, the only issue we had was going to Mina the first day. But we got there eventually.
Guidance & reflection: Even though we didn’t have a dedicated scholar before each major event like before performing the umrah and before the days of hajj began, we had scholars speaking to us, about all the rules of the rituals.
Would you recommend?: As this was my first hajj, I would recommend the service provider. All our issues were promptly addressed, all the guides were approachable, and answered all the questions appropriately. I had brother Nabil and sister Nareeman as my major guides. They went above and beyond for all of us. They answered all of our questions and really were side by side with us. Brother Nabil communicated with us clearly, and always told us what to except. May Allah reward this brother, and all the guides. He literally left no men/women behind in all the different stages. When we were doing Saee his voice still ecchoes in my head as he was reciting the Ayah “Inah Safaaa Wal Marwa….” May Allah reward him and accept from all of us .
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 22Al Rajhi via Adam travel

Overall experience: Strongly recommend
Communication: They were present to address everything every step of the way the communication was great
Mina & Azizyah: Muasim non shifting… transportation could be better
Dedicated scholar: Yes, we did.. he was awesome
Muzdalifah: Good
Transportation: Overall good
Guidance & reflection: It was my first Hajj so I relied heavily on the guidance of both the religious scholars and logistics guides to help me complete all the requirements. They were very helpful and knowledgeable and especially patient and I strongly recommend them. They made sure everything went smoothly and did their best to stay on top of small issues.
Would you recommend?: I strongly recommend them to anyone who wants to perform hedge with the help of a strong team on the ground.
Rating: ⭐⭐⭐⭐⭐ 5/5

Pilgrim review 23Al Rajhi via Adam Travel

Overall experience: Recommend with certain cautions
Communication: Good communication, but not fully prepared to help thise who needed additional wheelchair assistance
Mina & Azizyah: Non shifting, Muasim; dont underestimate the walk to Jamarat
Dedicated scholar: Yes
Muzdalifah: Good
Transportation: Slow but reliable; as expected with crowds
Guidance & reflection: Zoom meetings ahead of Hajj days were very helpful. Along with additional guidance during major rituals through in person or whatsapp. However, as a woman, it was harder to gain understanding and flow as there was a lag with information reaching the sisters
Would you recommend?: Yes, but only if no wheelchair assistance is needed
Rating: ⭐⭐⭐⭐ 4/5

Pilgrim review 24Al Rajhi Luxury 4 via Adam Travel

Overall experience: Recommend
Communication: Ok but could be better
Mina & Azizyah: Majar al Kabsh was ok but they should put same people in hotel together
Dedicated scholar: Yes
Muzdalifah: Not good
Transportation: Ok
Guidance & reflection: Was ok
Would you recommend?: Yes
Rating: ⭐⭐⭐⭐ 4/5

Pilgrim review 25Al Rajhi Luxury 2 via Adam Travel

Overall experience: Excellent, highly recommend
Communication: Excellent
Mina & Azizyah: Very good
Dedicated scholar: Yes, but he was not physically available. He was assigned to a different camp but we were able to listen to him via digital devices. It would be better if we have an imam in our camp specifically during Arafat day.
Muzdalifah: It was ok. Carpets were very thin and difficult to sleep. Very hot floor, due to heat.
Transportation: Good
Guidance & reflection: Everything was good. Alhumdulilah
Would you recommend?: Yes, absolutely
Rating: ⭐⭐⭐⭐ 4/5

Pilgrim review 26Al Rajhi via Adams Travel

Overall experience: Recommend cautions
Communication: Communication was ok up until Muzdalifah then completely broke down. We were confused about when we were leaving, why we were leaving so early, and after that the group was in such a hurry to get to Jamaraat that many members were left behind and got lost
Mina & Azizyah: Mina was great alhamdulillah in Majar Kabsh camp. Nonshifting. Busses to and from Mina and Mecca were very unreliable and dropped off very far from the camp. Difficult access for wheelchair patients
Dedicated scholar: Yes for men only in Mina/Arafah, for women there was basically no guidance
Muzdalifah: Good alhamdulillah
Transportation: Mina to Hotels transportation was difficult on DZ 9-11. Before and after that transportation was fine. To the airport we sat in the bus for almost 2 hours and there was no communication why that was happening. Better planning to avoid that would make sense.
Guidance & reflection: Men had great access to Dr Osama, his lectures, and duas. Women had no access to any female scholar and had to wait for the 10-15 min session (only 1) provided to us by Dr Osama.
Would you recommend?: Yes, with reservations. The hotel accommodations and preparation before Hajj were all great. The communication really broke down on the most important days of Hajj and we felt as if we were left alone with no support or guidance. Would definitely recommend a scholar for the woman’s side as well.
Rating: ⭐⭐⭐ 3/5

Pilgrim review 27Al Rajhi via Adam Travel

Overall experience: Recommend
Communication: The agency would have people that would mostly reply to you when you send a message, but did not always have an answer or would not always be able to help you with your question.
Mina & Azizyah: My camp in mina was majar Al kabsh and it was extremely close to the jamarat. The bathrooms were always maintained and there was always food available.
Dedicated scholar: Our scholar get switched last second as he was unable to get his visa and the new scholar did not give any duroos or anything.
Muzdalifah: I enjoyed in muzdalifah that men and women were separated and I could not see the men. And they had a carpet layed out.
Transportation: Waiting for a bus was something that always took time. We walked to the train for arafah and muzzdalifa which was a lot of walking and waiting.
Guidance & reflection: Before the hajj started the shiekh had seminars which was nice. During the actual hajj is when I feel like the sheikh started to appear less. It would be nice for the women to also have someone that is knowledgeable in the deen so we can have that opportunity as well and someone to reach out to and give us duroos in our tents.
Would you recommend?: I would recommend Al rajhi luxury four majar Al kabsh to anyone wanting to complete hajj as we did have guidance and people to answer our questions and the camp is very close to the jamarat. But we were not always helped as well for example we were not given headsets Despite asking multiple times. Also, the walking to the train station was very long.
Rating

Pilgrim review 28Al rajhi via Adam travel

Overall experience: Recommend with certain caution. You should be very aware of what camp placement you'll be put in. Although I do not recommend Al Rajhi as a service provider, if you had no other choice just make sure you're in Majr Al Kabsh or Muasim.
Communication: Adam travel were very responsive on WhatsApp and very helpful whether they were near or far.
Mina & Azizyah: (Non Shifting) Mina was a very bad experience in Camp 72 B. Overcrowded, horrible bathrooms, rooms with 40 women and no space to walk nor put your belongings safely, very small cafeteria halls, a very chaotic way of distributing food and you are the last camp to move everywhere the day of Arafah and Muzdalifah. It's location is great, right next to the train station assuming you get dropped off to the right spot if you go back and forth to Mecca on the days of Jamarat.
Dedicated scholar: Yes but I personally don't feel like we got a very spiritual connection with him, other than the meeting they had the day before leaving to Mina and the group dua the day of Arafat.
Muzdalifah: Horrible, even smaller seating arrangements which weren't necessary because there was no space for women to put their belongings thus creating a seat hog situation. No space for wheelchairs. Lots of different groups in the same space because again last to leave Arafat and last to reach Muzdalifah. No reception in the area. A truly unfortunate memory of the place because of the lack of accommodation for the pilgrims especially those that paid luxury for bare minimum.
Transportation: To and from the airport was good. Between manasim was train which was good. From Mina to hotel, never found the Rajhi bus and ended up paying high amounts for taxis after walking for 1-1.5 hours. From hotel to Mina, the first day we were dropped off to the door of the tent and after that we were always dropped off to a wrong/far location from the train station entrance and ended up walking from Jamarat to our camp app. 2-3 hours.

Pilgrim review 29Alrajhi via Adam Travel

Overall experience: 4/5 (5 being strongly recommended)
Communication: Communication was not very detailed which overall holistically makes sense as it was broadcasted to a huge variety of individuals. However, details were often unavailable even when requested. For example, the only thing shared with us regarding the busses from muaisam to haram was that u take blue bus and then you take yellow bus . Nothing more like names of the buses name of the intermediate stop etc etc which I figured out on my own. I thought these were important details in case someone gets lost or things don’t go as planned.
Mina & Azizyah: I had a Luxury Shifting Package (Muaisam Camp) Azizyah hotel (Mahd Al Rissala) this hotel was very bare minimum. My guess is that this place had stellar photos but in reality it was not a competitive hotel. Probably Adam Travel picked this based of photos so can’t blame them much I guess. Multiple bedrooms had bed bug issues. Food in minna was better than this hotel. Most of our group got sick in this place due to following two major reasons : 1. Cafe always had a foul smell probably some food quality and cleanliness issue. 2. Common areas had very strong pungent low quality diffusers running all the time to mask the foul smell which caused respiratory irritations for most of us Minna accommodations: This is my first ever hajj . Not sure what to expect. Given minna camps are mostly make shift camps, nothing misaligned with the expectations set by mabroor essentials ! Ample and reasonable food , drinks and ice creams. ACs worked fine but air quality wasn’t that great mostly because a lot of people in a small space. Nothing extraordinary. Nothing sub par I would say.
Dedicated scholar: In Mina, Arafah and Muzdalifa all packages shared camps and scholars for all Al Rajhi luxury groups. They had 2 shyukhs and 2 muftis. In total for about 5 different groups / packages. None of the shyukh or muftis were part of my package/group but they were physically located close by. So at times I was able to approach them but there were also times when they weren’t available. Also, they didn’t stick to the same scholar assignments that they advertised earlier. Our group was expected to have a hanafi mufti. However, most of the time I had access to a Malaki scholar instead. Jamarat: they prioritize schedule which permits weak and older people to join as well over sunnah/hanafi timings which makes sense I.e . If someone is fit and young they can go on their own in smaller groups for Jamaraat at sunnah/hanafi times. Also, they had some muftis/ imams going at Sunnah times as well . So, that was also an option but this wasn’t advertised as clearly but I was able to figure this out.

Pilgrim review 30Al Rajhi

Overall experience: Strongly Recommend
Communication: Communication overall was good. There were a few instances where there some last minute change of plans causing confusion.
Mina & Azizyah: I was Majar al Kabsh. Accommodations were spacious and clean, comfortable bed, charging station in each bed. Bathrooms were clean and close, wait was about 30 mins.
Dedicated scholar: Yes dedicated scholar was present throughout.
Muzdalifah: Carpet on the floor, sleeping bag provided , ,boxed meal provided.
Transportation: Airport transfers very smooth. Trains had very long wait sometimes waited 1.5hrs for a 10 minute train ride. Mina to hotels were via private bus but had to be ready on a moments notice to catch the bus.
Guidance & reflection: Our scholar was attentive, enthusiastic, held lectures and answered questions. He guided us through Ummrah, said, and jamarat and made group duas with us.
Would you recommend?: Absolutely. Without them Hajj would not have been possible.
Rating: ⭐⭐⭐⭐ 4/5

Pilgrim review 31Al Rajhi

Overall experience: Strongly recommend, the services were very good and also the accommodations. They took care of every step. We were able to the rooms we wanted with the family members we wanted to.
Communication: Communication was through WhatsApp and the agency was involved in every step. Once in Makkah and Madinah though you are on your own to do everything in the sense of the umrah and sai. In Makkah they can guide you what times to do all the steps of hajj but will not spoon feed you every step and dua. Before leaving for hajj there will be many webinars and presentations to prepare everyone what duas to read and when just not when you are physically there while doing the steps. Our train tickets from Madinah to Makkah were taken care of already by our agency All the logistics are taken care of and its best to always stay with the group to go back forth from Makkah to Mina to Arafat and muzdalifah.
Mina & Azizyah: We had non shifting in majar al kabsh and it was very good and near the jamarat. There were no issues we encountered in Mina besides Walking 15-20mins to the bus stands to go to Makkah. For older parents it is imprtant that someone is with them to wheelchair them because no matter how close you are to jamarat there is still a lot of walking to and from bus stands and train stations. Please do not send old parents that have difficulty with mobility alone.
Dedicated scholar: Yes we went to Noble Hajj previously known as meaningful hajj and there was a scholar in the women and men and easily accessible in person or through WhatsApp
Muzdalifah: Good. No complaints. We had a self inflating mattress. Snacks were also provided. It was easy to stay with the group and be guided where to go.
Transportation: Transportation to and from Airport was from the bus and was well organized. Madinah to Makkah the train was very comfortable. Our agency organized buses to and from Mina from the hotels it was just important to stay on schedule and stick with the agency buses.

Pilgrim reviews are published by Mabroor Essentials as submitted. Kawthar does not rank or endorse any group.

From Mabroor Essentials